Viecode website crashes

  • I would like to buy an update of my filebase package, but when in the top menu of this website I go to My Account / Customer Data, I get following PHP error.
    As such I cannot view the update servers or my update package server credentials.


    An error has occurred

    Internal error code: bf917ac187b67acdaf3e974136395d7680ccfb01

    What happened?

    An error has occurred while trying to handle your request and execution has been terminated. Please forward the above error code to the site administrator.


    The error code can be used by an administrator to lookup the full error message in the Administration Control Panel via “Logs » Errors”. In addition the error has been written to the log file located at */log/2025-12-27.txt and can be accessed with an FTP program or similar.


    Notice: The error code was randomly generated and has no use beyond looking up the full message.

    System Information

    • PHP Version:

      8.3.29

    • WoltLab Suite Core:

      6.1.15

    • Peak Memory Usage:

      2.409/4096 MiB

    • Request URI:

      GET /shop/customer-edit/

    • Referrer:

      https://www.viecode.com/notification-settings/

    • User Agent:

      Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36 Edg/143.0.0.0

    Error

    • Error Message:

      Unknown value '' for field 'countryCode'.

    • Error Type:

      InvalidArgumentException

      */lib/system/form/builder/field/SingleSelectionFormField.class.php:112